How to Contact Honda About Your Car

You can contact Honda about your car by calling Honda Automobile Customer Service in the United States at 1-800-999-1009 (Mon–Fri, 6 a.m.–5 p.m. PT), visiting owners.honda.com/contact-us, reaching Honda Financial Services at 1-800-708-6555 for loan/lease questions, or calling 1-866-864-5211 for 24/7 roadside assistance. Outside the U.S., use your country’s official Honda website’s Contact Us page to find local phone numbers and forms.

Official U.S. Contact Channels

Phone numbers

Honda offers dedicated phone lines for general automobile support, roadside help, and finance inquiries. Have your Vehicle Identification Number (VIN), current mileage, and contact details ready to speed things up.

• Honda Automobile Customer Service (U.S.): 1-800-999-1009 (Mon–Fri, 6 a.m.–5 p.m. PT, excluding holidays)
• Honda Financial Services (loans/leases): 1-800-708-6555
• Roadside Assistance (U.S., 24/7 for eligible vehicles): 1-866-864-5211

These lines route you to the appropriate teams for product questions, ownership support, financing, and emergency help, ensuring your inquiry reaches the right specialist quickly.

Online support and self-service

If you prefer digital channels, Honda’s owner portals provide contact forms, live support options, and tools to manage vehicle information, recalls, and dealer service appointments.

• Customer Relations contact: https://owners.honda.com/help/customer-relations
• Recall lookup by VIN: https://owners.honda.com/service-maintenance/recalls
• Dealer locator and service scheduling: https://automobiles.honda.com/tools/dealer-locator
• Honda Financial Services account: https://www.hondafinancialservices.com/
• Social support (do not post your VIN or account details publicly): Honda’s verified accounts on X/Twitter and Facebook often assist via direct message

These resources let you open cases, check recall status, find nearby dealers, and manage payments without waiting on hold, with chat or email follow-ups when available.

Mail and corporate correspondence

For formal letters, document submissions, or case escalations, you can write to American Honda’s headquarters. Include your VIN, contact info, and any case number.

• American Honda Motor Co., Inc., 1919 Torrance Blvd., Torrance, CA 90501-2746, USA (Attn: Honda Automobile Customer Service)

Mail is best for official records or escalations; for urgent issues, use phone or online support and reference any written correspondence.

Contacting Honda Outside the United States

Honda operates country-specific customer support. Use your national website to get accurate phone numbers, hours, and online forms tailored to your market’s policies and warranties.

• Global portal: https://global.honda/ (choose your region for local sites)
• United Kingdom: https://www.honda.co.uk/cars/contact-us.html
• Canada: https://www.honda.ca/en/contact
• Australia: https://www.honda.com.au/contact-us
• India: https://www.hondacarindia.com/contact-us

These official pages provide the most current contact numbers, operating hours, and forms for your country, plus links to dealers and roadside assistance programs.

When to Contact a Dealer vs. Honda Corporate

Depending on your issue, you may get faster results by starting with your local Honda dealer or by going straight to Honda’s customer relations team.

• Contact your dealer for diagnostics, repairs, maintenance, warranty service, recall repairs, and test-drives or sales-related questions.
• Contact Honda corporate for case creation/escalation, goodwill or reimbursement requests, product feedback, unresolved dealer issues, and concerns about recalls or parts availability.

In many cases, Honda corporate will ask for a dealer inspection report, so beginning with a dealer visit can streamline any subsequent escalation.

Tips for Faster Resolution

A little preparation can reduce back-and-forth and help support teams resolve your concern sooner.

• Have your VIN, current mileage, and vehicle year/model/trim ready.
• Keep service records and note dates, symptoms, warning lights, and conditions (cold start, highway speeds, etc.).
• Ask for a case number and the advisor’s name; keep communication in writing when possible.
• For safety issues or unresolved recall concerns in the U.S., you can also report to NHTSA at 1-888-327-4236 or https://www.nhtsa.gov/.

Organized documentation and clear symptom descriptions help agents triage accurately and can support warranty or goodwill considerations.

Frequently Needed U.S. Numbers and Links

Here are the most commonly used support contacts and resources for Honda car owners in the United States.

• Honda Automobile Customer Service: 1-800-999-1009
• Honda Financial Services: 1-800-708-6555 — https://www.hondafinancialservices.com/
• Roadside Assistance (eligible vehicles): 1-866-864-5211
• Recalls (VIN lookup): https://owners.honda.com/service-maintenance/recalls
• Owner’s manuals and resources: https://owners.honda.com/vehicle-information/owners-manuals
• Dealer locator: https://automobiles.honda.com/tools/dealer-locator

These official channels cover most ownership needs, from emergency help and repairs to payments and product questions.

Summary

To contact Honda about your car, use the official customer service number, online owner portals, and dealer network—starting with 1-800-999-1009 (U.S. autos), 1-800-708-6555 (finance), and 1-866-864-5211 (roadside). For other countries, go to your national Honda site’s Contact Us page. Having your VIN, mileage, and service history ready will help resolve issues faster.

How can I contact Honda customer service for complaints in the USA?

(800) 999-1009Honda Motor Company / Customer service

How can I contact Honda customer service by phone?

CALL US

• For assistance with general questions or product concerns, please call: 1-800-999-1009.
• For assistance with HandsFreeLink & HondaLink, please call: 1-888-528-7876.
• For assistance with Recalls & Campaigns, please call: 1-888-234-2138.

What is the massive recall on Honda?

Honda is currently dealing with a series of recalls affecting hundreds of thousands of vehicles due to various issues. These include a steering problem, potential fuel leaks, and a brake pedal issue that could increase the risk of crashes. 
Here’s a breakdown of the recalls:

• Steering Issue: . Opens in new tabNearly 1.7 million vehicles, including certain Acura Integra, Honda Civic, Honda CRV, and Honda HRV models from 2022 to 2025, are being recalled due to a steering problem that could lead to crashes. 
• Fuel Leak Issue: . Opens in new tabOver 720,000 vehicles are being recalled due to a defective high-pressure fuel pump. Cracks in the pump can cause fuel leaks, potentially leading to fires or accidents. 
• Brake Pedal Issue: . Opens in new tabMore than 259,000 Honda and Acura vehicles are under recall because the brake pedal may shift out of position, hindering the driver’s ability to stop. 
• Software Glitch: . Opens in new tabApproximately 295,000 vehicles are being recalled to address a software error in the fuel injection control unit that could cause engine stalls or loss of power. 

Affected Models and Years:

• Steering Issue: Acura Integra, Honda Civic, Honda CRV, and Honda HRV (2022-2025). 
• Fuel Leak Issue: 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid. 
• Brake Pedal Issue: 2023-2025 Honda Pilots, 2021-2025 Acura TLX, and 2023-2025 Acura MDX. 
• Software Glitch: 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S. 

What Owners Should Do:

• Honda will be sending out notification letters to affected vehicle owners. 
• Owners can also check the National Highway Traffic Safety Administration (NHTSA) website to see if their vehicle is part of the recall. 
• Dealerships will inspect and repair the issues free of charge. 

How to get in touch with Honda?

Customer Support: 0345 200 8000.