Is Power a Good Company for Windows?
Yes—Power Home Remodeling (often branded simply “Power”) is generally a strong choice for replacement windows if you want a turnkey, warranty-backed installation and don’t mind premium pricing. The company is well established, offers Energy Star–rated options, and is known for service and warranties, though its lengthy, sales-forward consultations and higher costs aren’t a fit for everyone.
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Who “Power” Is and What They Do
Power Home Remodeling is one of the largest full-service home remodelers in the United States, with operations in dozens of metro areas. Windows are a core part of its portfolio, alongside roofing, siding, and doors. Rather than being a retail store, Power sells, project-manages, and installs custom-ordered replacement windows, positioning itself as a single point of accountability from consultation through warranty service.
Product Quality and Installation Standards
Power focuses on energy-efficient replacement windows designed for your home’s climate and openings. While the company partners with manufacturers rather than running its own window factories, it offers custom-sized, Energy Star–rated options and emphasizes tight, warrantied installations.
Below are common strengths customers look for—and that Power typically delivers—when evaluating window projects.
- Energy performance: Offers Energy Star–rated glass packages appropriate to U.S. climate zones, aligned with the stricter v7.0 criteria that took effect in late 2023.
- Turnkey process: One contractor handles measurement, ordering, installation, cleanup, and service calls, reducing coordination hassles.
- Warranty coverage: Power markets robust lifetime warranties on many window lines and workmanship; exact terms are contract-specific, so review your documents closely.
- Installation quality: Crews are trained to manage flashing, insulation, and air sealing details that drive real-world performance—not just lab ratings.
- Service infrastructure: Large regional offices and dedicated service teams can simplify post-install support compared with small outfits.
These capabilities are key to achieving the efficiency, comfort, and condensation control homeowners expect from modern replacement windows—especially in climates with big temperature swings.
Potential Drawbacks to Consider
As with many major national remodelers, Power’s model has trade-offs. Understanding these will help you decide if the value proposition matches your priorities.
- Premium pricing: Quotes are often higher than independent local installers or box-store brands, reflecting bundled service and warranty.
- Sales experience: In-home consultations can be lengthy and persuasive, with time-sensitive discounts that some homeowners find high-pressure.
- Scheduling: Lead times can stretch in peak seasons due to custom orders and crew availability.
- Coverage limits: Despite wide reach, Power doesn’t serve every market; service quality may vary by local office.
- Brand specifics: Window models and glass packages are selected and branded by Power in partnership with manufacturers; always verify exact NFRC ratings on your quote.
If you prefer brief quotes, line-item pricing, and choosing among multiple factory brands yourself, you may find the experience less comfortable.
What Ratings and Reviews Suggest
Power is generally well regarded among large remodelers. The company has maintained strong ratings across major review platforms and holds an A+ rating with the Better Business Bureau, backed by thousands of customer reviews. It consistently appears on workplace and growth lists, which can correlate with stable operations and service capacity. As with any nationwide provider, experiences can vary by branch; local reviews in your metro area are the best predictor of your outcome.
Pricing and Value
Expect quotes to be in the upper tier for vinyl replacement windows when sold as a full-service package with robust warranties. Homeowners commonly report installed prices that reflect premium glass, custom sizing, removal/disposal, and finishing. While you can often find lower prices from smaller contractors or off-the-shelf solutions, Power’s value case centers on convenience, single-vendor accountability, and warranty-backed installation quality.
When Power Is a Good Fit
You’ll likely benefit most from choosing Power if the following points align with your needs and budget.
- You want a single accountable contractor for product, installation, and service, with minimal coordination on your part.
- Lifetime or long-term warranty coverage is a priority, and you plan to stay in your home—or value transferability.
- You prefer a structured consultation and tailored product recommendations over shopping multiple factories yourself.
- Your home has challenging openings or climate demands where installation quality and air sealing are critical.
In these situations, the premium you pay can translate into comfort gains, fewer callbacks, and a smoother overall project.
When to Consider Other Options
On the other hand, different priorities may point you toward alternative providers or approaches.
- You want the lowest possible price and are comfortable managing multiple bids and details independently.
- You prefer short, no-pressure quotes with line-item pricing and time to compare.
- You specifically want a particular factory brand and series (e.g., a named fiberglass or wood-clad line).
- You live outside Power’s service area or prioritize a long-standing local installer with deep knowledge of municipal codes and historic requirements.
These preferences often align with reputable local independents or direct-from-manufacturer programs.
How to Vet Any Window Quote
Regardless of provider, a consistent evaluation process will help you compare quotes fairly and avoid surprises.
- Verify NFRC labels: Compare U-factor, Solar Heat Gain Coefficient (SHGC), Visible Transmittance, and Air Leakage for the exact glass package proposed.
- Match to Energy Star v7.0: Ensure the configuration meets your climate zone’s current Energy Star criteria to qualify for utility rebates or tax credits.
- Scrutinize the scope: Confirm inclusion of removal, disposal, interior/exterior trim, insulation/air sealing, capping, and necessary permits.
- Check installation method: Ask whether it’s full-frame or pocket insert and why that choice suits your openings.
- Read warranties: Distinguish between product, glass (including stress cracks/seal failure), finish, and labor/installation coverage; note transfer terms.
- Ask about lead times and crews: Get realistic timelines and whether installers are employees or vetted subcontractors.
- Get multiple bids: Compare at least two reputable alternatives with equivalent specs to benchmark pricing and approach.
Doing this levels the playing field so you’re comparing performance, scope, and warranty—not just sticker price.
Alternatives Worth a Look
If you want to compare Power against a few well-known options, these categories are common reference points.
- Renewal by Andersen: Premium, custom Fibrex composite windows with a full-service model similar to Power; typically high price points.
- Pella/Marvin authorized installers: Strong wood, fiberglass, or composite options with local certified installers.
- Window World and similar value brands: Lower installed prices for vinyl; quality and service vary by franchise.
- Established local independents: Often competitive pricing and personalized service; look for long track records, NFRC-listed products, and strong local reviews.
Comparing at least one premium full-service provider, one midrange option, and a reputable local installer usually clarifies the best value for your goals.
Bottom Line
Power is a reputable, full-service choice for replacement windows with strong warranties, solid energy-performance options, and professional installation. Expect a polished—but sales-forward—consultation and premium pricing. If you value convenience and single-vendor accountability, Power can be a very good fit. If you want the lowest price, a specific factory brand, or a low-pressure quoting process, compare alternatives before you commit.
Summary
Power Home Remodeling is generally a good company for windows: dependable quality, robust warranties, and a streamlined, one-stop process. Trade-offs include higher costs and a persuasive sales experience. Verify specs, compare at least one or two equivalent quotes, and choose the provider whose performance, warranty, and service best align with your budget and expectations.
Is Power Home Remodeling overpriced?
Power Home Remodeling Project Costs
Power Home Remodeling doesn’t list prices on their website, but it’s safe to assume that they are a bit pricier than most, considering that they use only energy-efficient materials, which have a higher up-front cost than typical roofing materials.
What is the Power Home Remodeling lawsuit?
Power Home Remodeling has been involved in lawsuits primarily concerning unsolicited telemarketing calls under the Telephone Consumer Protection Act (TCPA) and other issues related to home remodeling projects, such as warranty fulfillment and customer service. In 2016, they settled a TCPA class action lawsuit for $5.2 million due to a high volume of unsolicited automated calls to cellphones. Other recent legal actions and customer complaints involve disputes over fulfilling lifetime warranties on windows and poor customer service, including delayed or incorrect installations.
TCPA Class Action Settlement (2016)
- Reason for Lawsuit: A class action lawsuit was filed against Power Home Remodeling Group (PHRG) for violating the TCPA by placing unsolicited automated telemarketing calls and text messages to consumers’ cellphones.
- Settlement Details: The company settled the lawsuit for $5.2 million.
- Outcome: The settlement was approved by a judge, and Power Home Remodeling agreed to change its business practices regarding calls to cellphones.
Recent Customer Complaints and Legal Actions (2021-Present)
- Warranty Issues: Opens in new tabSome customers have reported that PHRG failed to provide timely or correct replacement parts for projects under their lifetime warranty, especially concerning cracked window seals.
- Customer Service Problems: Opens in new tabThere are reports of poor customer service, including significant delays in scheduling repairs, service technicians showing up at the wrong address or with the wrong parts, and difficulty reaching management.
- Other Legal Cases: Opens in new tabRecent filings in federal courts indicate ongoing litigation related to various aspects of the company’s operations, including claims of sexual harassment and false advertising. For example, a case filed in 2024 involves a jury demand and allegations of sexual harassment and other misconduct within the company.
- High-Pressure Sales Tactics: Opens in new tabFormer employees and customers have reported high-pressure sales techniques, including staging calls to managers to create a sense of urgency and exclusivity for a discount.
How to find more information about lawsuits:
- PacerMonitor: You can search for Power Home Remodeling Group on PacerMonitor.com or the GovInfo.gov website to find details on recent court cases.
- Better Business Bureau: Visit the company’s profile on the Better Business Bureau website to view customer complaints and any resolutions.
Who is the best company for windows?
Marvin, Pella and Andersen all make good quality replacement windows from vinyl, wood to fiberglass. A fiberglass window is the best product performance wise (expansion and contraction). These vendors all provide good warranties.
What is the best company to get windows from?
Best Window Brands of 2025
- Andersen Windows.
- Marvin Windows.
- Pella Windows.
- Loewen Windows.
- Milgard Windows.
- PGT Windows.
- Weather Shield Windows.
- Harvey Windows.